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Zenvia Digital

Case study

Growing qualified pipeline with clearer channel data.

An analytics and strategy engagement for a logistics services company that needed to know which channels actually created deals.

Client
Orbit Logistics
Industry
B2B services
Service
Consulting + Google Ads
Engagement
6 months

Performance snapshot

Qualified pipeline

+45%

Sales cycle

-18%

Pipeline trend

  • +45%

    Qualified pipeline

    More qualified pipeline after refocusing budget.

  • -18%

    Sales cycle

    Shorter time from first contact to deal.

  • 2

    Core channels

    Channels kept after cutting low performers.

The challenge

Orbit invested in many channels at once but could not connect any of them to closed deals. Sales and marketing used different numbers, and the budget was spread thinly.

  • Leads could not be traced back to a channel.
  • Sales and marketing reported different results.
  • Budget was spread across seven channels.
  • The sales cycle was long and unpredictable.

What we did

  1. 01

    Connect CRM and tracking

    Linked every lead to its source so deals could be traced to channels.

  2. 02

    Compare channel results

    Measured each channel on qualified pipeline, not clicks or leads.

  3. 03

    Refocus budget

    Cut weak channels and invested in the two that produced most deals.

  4. 04

    Review monthly

    Set up a monthly review shared by sales and marketing.

Results

Key metrics before and after

Indexed comparison, before = start of engagement

Qualified pipeline

BeforeAfter +45%

Sales cycle

BeforeAfter -18%

Pipeline contribution over 6 months

Normalized index, month 1 = 100

Client testimonial

“Once we could see where deals came from, the budget decisions were obvious.”

Clear data turned a scattered marketing plan into a focused one that sales trusted.

Arjun Rao

Head of Sales · Orbit Logistics

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